Arctic Silver Rod Warranties
14 September 2019 | Andy
THE ARCTICSILVER LIFETIME WARRANTY
// At ArcticSilver Innovation, we take pride in producing some of the most innovative, user-friendly, and high-quality crafted fly rods on the market. Therefore, ArcticSilver ZENSE Rod Blanks are covered by a lifetime warranty for the original owner against material defects. The Free-Flex handle is insured with a separate warranty for 5 years against material defects.*
THE ARCTICSILVER “RAINY DAY WARRANTY”
// In addition to the Lifetime Warranty, your Zense rod comes with an original owner’s “Rainy Day Warranty”. We all have these days….When you are out there, stepping on slippery rocks, or the rod gets slammed in the car door... For these unforeseeable accidents, we offer you a replacement part program.**For a transportation and administration fee***, we will repair or replace rod section parts as quickly as possible. ArcticSilver’s “Rainy Day Warranty” is in addition to other statutory rights you may have in the state in which you purchased your rod. The “Rainy Day Warranty” does not effect the owners rights against manufacturing faults and mis-described goods during the statutory period.
// All Arcticsilver Warranties apply only to the original owner of a new Zense rod that has been purchased from an authorized ArcticSilver dealer or the ArcticSilver web-shop and has been registered within 30 days of purchase. The registration form can be completed online below. Unregistered or resold rods are not covered by this warranty. Rods purchased from third-party sites such as Ebay or Amazon are not covered by the warranty. To initiate the warranty process contact ArcticSilver at email@example.com with a brief description of the issue.
*Material defects are material production flaws or errors that cause the rod to be disfunctional.
**Not included: loss, theft, fire or loss or damage caused by third party transportation. No intentional damage, or damage from neglect or ordinary wear and tear. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
***Administration fee is 45 USD (Butt-section 129USD). Please note that international customers will be responsible for any additional customs and duty charges added post shipping from ArcticSilver. Customer is responsible for shipping costs to ArcticSilver but return postage will be covered by ArticSilver