Asked for feedback before receiving my order?
I've received an email requesting feedback for my order though I haven't received it yet, should I be concerned?
No need to be concerned; our system is set to send these emails out 3 days after despatching your order, which can occasionally be sooner than your order arrives. This
really depends on your location though, as standard delivery times to the USA will take around 5-7 working days, though it can occasionally be more. The system is set to
a 3 day send time as this fits with the time taken for Royal Mail to deliver to the majority of our customers.